FAQ

Got a question? Check below to find an answer. If you can't find it flick us an email here and we'd be happy to help. 

GENERAL

Where are you based? 

We are an Auckland, NZ based company

SHOE CASES

What size do they fit up to?

Our shoe cases fit up to a size mens US13

Why don't the come pre-made? Why do I have to assemble them?

In order to save you shipping costs we've opted to reduce the size of our parcels so they are under the normal courier size threshold. Don't worry though, our boxes are still super easy to put together!

Do they fit high tops?

In most cases yes they do. However some pairs are required to be placed on their side instead of upright in order for them to fit comfortably. 

What are the dimensions of the box? 

35.7cm*depth - 29cm*wide - 19cm*height

ORDERS

Can I cancel/change an order?

We always aim to get our deliveries out as soon as possible. Please email us within hour of placing your order so we can make any changes. 

DELIVERY

What areas do you delivery to? 

We're super happy to be shipping our product Nationwide! Due to the size of our packages, our shipping cost vary. Please click here to see our current shipping rates.

How long will shipping take? 

Shipping will take 1-2 business days. 

Do you ship internationally? 

At this stage, no. However we will be reviewing this in the future. 

Do you offer pickups?

No we don't. 

Business enquiries

Do you collaborate on social media/ giveaways?

We are open to it! Flick us an email via the contact us form